Skip to main content

AST Webhooks Error Codes (SubSystem 519)

SubSystemErrorCodeHttp CodeNameDetails and TroubleshootingConsole Message
5191500InternalErrorSomething unexpected, please check the service logs for additional details and contact support.message: String? = null
51910400UpstreamInvalidResponseException while parsing the Response of upstream service. Check the response for additional details.message: String? = null
51911400UpstreamInvalidErrorMessageException while parsing the Error which is coming from the upstream servicemessage: String? = null
519400400BadRequestInvalid data found in the request. Check the response for additional details.message: String? = null
519401401UnauthorizedCheck OIDC configuration. See service log for additional details.message: String? = "Unauthorized"
5194011401TlsClientAuthMissingNo valid client certificate provided. Ensure client certificate is present in the request and valid."TLS Client Authentication is required but was missing on the request"
519403403ForbiddenCheck OIDC configuration. See service log for additional details.message: String? = "Forbidden"
519404404NotFoundResource not found. Check that the called URL is correct.message: String? = null
519405405MethodNotAllowedHTTP Method is not allowed. Check the OpenAPI specification to see which endpoints support which HTTP modes.message: String? = null
5194039403InvalidJWTRoleJWT role validation failed. Check OIDC configuration. See service log for additional detailsmessage: String? = null
5194001400MissingRequiredFieldMissing required field in Json object. Ensure all the required fields available in the Json object, check the response for missing field"Missing required $location"
5194002400MalformedFieldMalformed field in Json object. Check the response for additional details."Malformed $locationAndReason"
5194003406InvalidNonceInvalid Nonce value. Check the response for additional details.message: String = "Invalid Nonce value"
5194004406InvalidLoginEventInvalid login event. Check if the fields are correct in LoginEvent from KV storagemessage: String = "Invalid login event"
5194005500CallbackErrorCallback request failed. Check if the request is correct. See service log for additional details.message: String? = "Callback request failed"
5194006409NonceConflictFailed to create a new noncemessage: String = "Nonce conflict"
5194007403UserIdNotMatchExpectedUserIdUserId not match to ExpectedUserIdmessage: String = "UserId not match to ExpectedUserId"
5194008400BadFilterError while applying filter to access resources in storage. Check the response for additional details."Bad filter: '${filter ?: ""}': ${reason.message}"
5195001500DbErrorDatabase Error. Check the availability and functionality of the database. See service log for additional details"Database Error" + (details?.let { ": $it" } ?: "")
5195002500KafkaErrorKafka Error. Check the availability and functionality of the kafka service. See service log for additional details"Kafka Error" + (details?.let { ": $it" } ?: "")
519status.code()statusGenericHttpErrormessage ?: status.reasonPhrase()
5194021403MissingUserIdErrorConstants.MISSING_USER_ID
519codehttpCodeAnyServiceErrormessage: String?
519codehttpCodeWebhooksErrormessage: String? = null

Additional Details and Troubleshooting

Error Codes between 10-11

These error codes are related with REST communication between internal services. Try to adjust RestServices.WebClientOptions parameters with respect to your current system load, and resources.