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Dashboard Error Codes (SubSystem 773)

SubSystemErrorCodeHttp CodeNameDetails and TroubleshootingConsole Message
77310400UpstreamInvalidResponsemessage: String? = null
77311400UpstreamInvalidErrorMessageException while parsing the Error which is coming from the upstream service. Check the response for additional details.message: String? = null
77312500UpstreamRequestErrorException while sending request to the upstream service. Check the response for additional details. Try again, or increase the maxPoolSize for REST WebClientthrowable.message
77313500UpstreamConnectionPoolTooBusyErrorException as upstream service's connection pool is busy while sending request to it.throwable.message
77314500UpstreamRequestTimeoutErrorException as upstream service's response is late. Try again, or increase the timeout for REST WebClientthrowable.message
77315500UpstreamConnectTimeoutErrorException while trying to connect upstream service to send a request. Try again, or increase the connectTimeout for REST WebClient.throwable.message
773400400BadRequestInvalid data found in the request. Check the response for additional details.message: String? = null
773400400ValidationFieldLength"[Bad Request] Validation error for body application/json: provided string should have size <= $maxLength for field $fieldName"
773401401UnauthorizedCheck OIDC configuration. See service log for additional details.message: String? = "Unauthorized"
773403403ForbiddenCheck OIDC configuration. See service log for additional details.message: String? = "Forbidden"
773404404NotFoundResource not found. Check that the called URL is correct.message: String? = "Not Found"
773405405MethodNotAllowedHTTP Method is not allowed. Check the OpenAPI specification to see which endpoints support which HTTP modes.message: String? = "Method Not Allowed"
773406400UnprocessableEntitymessage: String? = null
773500500InternalErrormessage: String? = null
773501501NotImplementedErrorThe called endpoint is not yet implemented. Check that the installed service version is correct.message: String? = "Not Implemented"
7734001400MissingRequiredFieldMissing required field in Json object. Ensure all the required fields available in the Json object, check the response for missing field."Missing required $location"
7734002400MalformedFieldMalformed field in Json object. Check the response for additional details."Malformed $locationAndReason"
7734004400InvalidSectionJsonException while parsing Section json. Ensure respected json is convertable to the Section, check the response for additional details."Error parsing Section: <${error.message}>"
7734005400InvalidExpandedSectionJsonException while parsing ExpandedSection json. Ensure respected json is convertable to the ExpandedSection, check the response for additional details."Error parsing ExpandedSection: <${error.message}>"
7734007400InvalidBannerJsonException while parsing Banner json. Ensure respected json is convertable to the Banner, check the response for additional details."Error parsing Banner: <${error.message}>"
7734008400InvalidImageReferenceJsonException while parsing ImageReference json. Ensure respected json is convertable to the ImageReference, check the response for additional details."Error parsing ImageReference: <${error.message}>"
7734009400InvalidLocalizableImageJsonException while parsing LocalizableImage json. Ensure respected json is convertable to the LocalizableImage, check the response for additional details."Error parsing LocalizableImage: <${error.message}>"
7734010400InvalidServiceTagJsonException while parsing ServiceTag json. Ensure respected json is convertable to the ServiceTag, check the response for additional details."Error parsing ServiceTag: <${error.message}>"
7734011400InvalidSpotlightJsonException while parsing Spotlight json. Ensure respected json is convertable to the Spotlight, check the response for additional details."Error parsing Spotlight: <${error.message}>"
7734012400InvalidLocalizableJsonException while parsing Localizable json. Ensure respected json is convertable to the Localizable, check the response for additional details."Error parsing Localizable: <${error.message}>"
7734013400InvalidLocaleElementJsonException while parsing LocaleElement json. Ensure respected json is convertable to the LocaleElement, check the response for additional details."Error parsing LocaleElement: <${error.message}>"
7734015400InvalidServiceListJsonException while parsing ServiceList json. Ensure respected json is convertable to the ServiceList, check the response for additional details."Error parsing Service List: <${error.message}>"
7734016400InvalidServiceJsonException while parsing Service json. Ensure respected json is convertable to the Service, check the response for additional details."Error parsing Service: <${error.message}>"
7734017400InvalidSectionListJsonException while parsing SectionList json. Ensure respected json is convertable to the SectionList, check the response for additional details."Error parsing Section List: <${error.message}>"
7734018400InvalidLayoutJsonException while parsing Layout json. Ensure respected json is convertable to the Layout, check the response for additional details."Error parsing Layout: <${error.message}>"
7734019400InvalidImageResponseException while parsing Image json. Ensure respected json is convertable to the Image, check the response for additional details."Error parsing Image: <${error.message}>"
7734020400InvalidCommandJsonException while parsing Command json. Ensure respected json is convertable to the Command, check the response for additional details."Error parsing Command: <${error.message}>"
7734021400InvalidSectionV2JsonException while parsing SectionV2 json. Ensure respected json is convertable to the SectionV2, check the response for additional details."Error parsing SectionV2: <${error.message}>"
7734022400InvalidSectionListV2JsonException while parsing SectionV2List json. Ensure respected json is convertable to the SectionV2List, check the response for additional details."Error parsing Section List V2: <${error.message}>"
7734023400InvalidHomescreenJsonException while parsing Homescreen json. Ensure respected json is convertable to the Homescreen, check the response for additional details."Error parsing Homescreen: <${error.message}>"
7734024400InvalidHomescreenListJsonException while parsing HomescreenList json. Ensure respected json is convertable to the HomescreenList, check the response for additional details."Error parsing Homescreen List: <${error.message}>"
7734025400InvalidAudienceJsonException while parsing Audience json. Ensure respected json is convertable to the Audience, check the response for additional details."Error parsing Audience: <${error.message}>"
7734026400InvalidAudienceListJsonException while parsing AudienceList json. Ensure respected json is convertable to the AudienceList, check the response for additional details."Error parsing Audience List: <${error.message}>"
7735001404ServiceNotFoundMissing Service resource when requested in in-memory database. Check requested Service resource is available in the service's cqrs in memory (i.e. in View), use service logs."Service $serviceId not found"
7735002404SectionNotFoundMissing Section resource when requested in in-memory database. Check requested Section resource is available in the service's cqrs in memory (i.e. in View), use service logs."Section $serviceId not found"
7735003404TenantNotFoundRequested Tenant does not exist. Check respected tenant is already exists."Tenant $tenant not found"
7735004404BranchNotFoundRequested Branch is not existing. Check respected branch is already exists, ensure branch you want to switch is already exists for your tenant. Use GET /branches for the tenant"Branch $branch not found"
7735005404BranchExistsAlreadyBranch name is already exists. Ensure uniqueness of the branch name while saving."Branch $branch in tenant $tenant exists already"
7735006400WrongUlidSequenceCqrs event order is wrong. Ensure Cqrs events are consumed in correct order, check ulid values of respected event from service's logs."Event $ulid with prev ulid $prevUlid has not match with the last known ulid $currentLastUlid"
7735007500UnexpectedTenantMapEventUnhandled event for the TenantMap. Ensure Cqrs event is a valid event, check the response for additional details."Unhandled Event $cqrsEvent"
7735008500UnexpectedBranchMapEventUnhandled event for the BranchMap. Ensure Cqrs event is a valid event, check the response for additional details"Unhandled Event $cqrsEvent"
7735009500UnexpectedViewEventUnhandled event for the View. Ensure Cqrs event is a valid event, check the response for additional details"Unhandled Event $cqrsEvent"
7735010404HomescreenNotFoundRequested Homescreen is not existing. Check respected Homescreen is already exists. Use GET /homescreens for the tenant"Homescreen $homescreenId not found"
7735011404BannerNotFoundMissing Banner resource when requested in in-memory database. Check requested Banner resource is available in the service's cqrs in memory (i.e. in View), use service logs"Banner $bannerId not found"
7735012412VersionPreconditionFailedCannot execute request against expected version. Please wait a little bit, and retry again"Waiting for version $expectedVersion timed out"
7735013400GetHomescreenWithAudienceIdAndServiceIdaudienceId is mutually exclusive to serviceId and type. Please use only one of them, and retry again"audienceId is mutually exclusive to serviceId and type"
773status.code()statusGenericHttpErrormessage ?: status.reasonPhrase()

Additional Details and Troubleshooting

Error Codes between 11-15

These error codes are related with REST communication between internal smartscreen services. Try to adjust RestServices.WebClientOptions parameters with respect to your current system load, and resources.

Error Codes between 1000-1099

These error codes are reserved for OIDC library which is basically related with authentication of tenants. If you see these errors, try to understand it from OIDC-Client library documentation. If not, contact with smartscreen team. There is a possibility of involvement of IDP in the problem-solving session.

Error Codes between 4001-4021

These error codes related with JSON parsing. Try to understand what is exactly failing from the response details. If not, contact with smartscreen team.

Error Codes between 5001-5009

These error codes related with in-memory database (i.e. highly related with CQRS pattern). Try to understand what is exactly failing from the response details and service logs. If not, contact with smartscreen team.