Dashboard Error Codes (SubSystem 773)

SubSystem	ErrorCode	Http Code	Name	Details and Troubleshooting	Console Message
773	10	400	UpstreamInvalidResponse		message: String? = null
773	11	400	UpstreamInvalidErrorMessage	Exception while parsing the Error which is coming from the upstream service. Check the response for additional details.	message: String? = null
773	12	500	UpstreamRequestError	Exception while sending request to the upstream service. Check the response for additional details. Try again, or increase the maxPoolSize for REST WebClient	throwable.message
773	13	500	UpstreamConnectionPoolTooBusyError	Exception as upstream service's connection pool is busy while sending request to it.	throwable.message
773	14	500	UpstreamRequestTimeoutError	Exception as upstream service's response is late. Try again, or increase the timeout for REST WebClient	throwable.message
773	15	500	UpstreamConnectTimeoutError	Exception while trying to connect upstream service to send a request. Try again, or increase the connectTimeout for REST WebClient.	throwable.message
773	400	400	BadRequest	Invalid data found in the request. Check the response for additional details.	message: String? = null
773	400	400	ValidationFieldLength		"[Bad Request] Validation error for body application/json: provided string should have size <= $maxLength for field $fieldName"
773	401	401	Unauthorized	Check OIDC configuration. See service log for additional details.	message: String? = "Unauthorized"
773	403	403	Forbidden	Check OIDC configuration. See service log for additional details.	message: String? = "Forbidden"
773	404	404	NotFound	Resource not found. Check that the called URL is correct.	message: String? = "Not Found"
773	405	405	MethodNotAllowed	HTTP Method is not allowed. Check the OpenAPI specification to see which endpoints support which HTTP modes.	message: String? = "Method Not Allowed"
773	406	400	UnprocessableEntity		message: String? = null
773	500	500	InternalError		message: String? = null
773	501	501	NotImplementedError	The called endpoint is not yet implemented. Check that the installed service version is correct.	message: String? = "Not Implemented"
773	4001	400	MissingRequiredField	Missing required field in Json object. Ensure all the required fields available in the Json object, check the response for missing field.	"Missing required $location"
773	4002	400	MalformedField	Malformed field in Json object. Check the response for additional details.	"Malformed $locationAndReason"
773	4004	400	InvalidSectionJson	Exception while parsing Section json. Ensure respected json is convertable to the Section, check the response for additional details.	"Error parsing Section: <${error.message}>"
773	4005	400	InvalidExpandedSectionJson	Exception while parsing ExpandedSection json. Ensure respected json is convertable to the ExpandedSection, check the response for additional details.	"Error parsing ExpandedSection: <${error.message}>"
773	4007	400	InvalidBannerJson	Exception while parsing Banner json. Ensure respected json is convertable to the Banner, check the response for additional details.	"Error parsing Banner: <${error.message}>"
773	4008	400	InvalidImageReferenceJson	Exception while parsing ImageReference json. Ensure respected json is convertable to the ImageReference, check the response for additional details.	"Error parsing ImageReference: <${error.message}>"
773	4009	400	InvalidLocalizableImageJson	Exception while parsing LocalizableImage json. Ensure respected json is convertable to the LocalizableImage, check the response for additional details.	"Error parsing LocalizableImage: <${error.message}>"
773	4010	400	InvalidServiceTagJson	Exception while parsing ServiceTag json. Ensure respected json is convertable to the ServiceTag, check the response for additional details.	"Error parsing ServiceTag: <${error.message}>"
773	4011	400	InvalidSpotlightJson	Exception while parsing Spotlight json. Ensure respected json is convertable to the Spotlight, check the response for additional details.	"Error parsing Spotlight: <${error.message}>"
773	4012	400	InvalidLocalizableJson	Exception while parsing Localizable json. Ensure respected json is convertable to the Localizable, check the response for additional details.	"Error parsing Localizable: <${error.message}>"
773	4013	400	InvalidLocaleElementJson	Exception while parsing LocaleElement json. Ensure respected json is convertable to the LocaleElement, check the response for additional details.	"Error parsing LocaleElement: <${error.message}>"
773	4015	400	InvalidServiceListJson	Exception while parsing ServiceList json. Ensure respected json is convertable to the ServiceList, check the response for additional details.	"Error parsing Service List: <${error.message}>"
773	4016	400	InvalidServiceJson	Exception while parsing Service json. Ensure respected json is convertable to the Service, check the response for additional details.	"Error parsing Service: <${error.message}>"
773	4017	400	InvalidSectionListJson	Exception while parsing SectionList json. Ensure respected json is convertable to the SectionList, check the response for additional details.	"Error parsing Section List: <${error.message}>"
773	4018	400	InvalidLayoutJson	Exception while parsing Layout json. Ensure respected json is convertable to the Layout, check the response for additional details.	"Error parsing Layout: <${error.message}>"
773	4019	400	InvalidImageResponse	Exception while parsing Image json. Ensure respected json is convertable to the Image, check the response for additional details.	"Error parsing Image: <${error.message}>"
773	4020	400	InvalidCommandJson	Exception while parsing Command json. Ensure respected json is convertable to the Command, check the response for additional details.	"Error parsing Command: <${error.message}>"
773	4021	400	InvalidSectionV2Json	Exception while parsing SectionV2 json. Ensure respected json is convertable to the SectionV2, check the response for additional details.	"Error parsing SectionV2: <${error.message}>"
773	4022	400	InvalidSectionListV2Json	Exception while parsing SectionV2List json. Ensure respected json is convertable to the SectionV2List, check the response for additional details.	"Error parsing Section List V2: <${error.message}>"
773	4023	400	InvalidHomescreenJson	Exception while parsing Homescreen json. Ensure respected json is convertable to the Homescreen, check the response for additional details.	"Error parsing Homescreen: <${error.message}>"
773	4024	400	InvalidHomescreenListJson	Exception while parsing HomescreenList json. Ensure respected json is convertable to the HomescreenList, check the response for additional details.	"Error parsing Homescreen List: <${error.message}>"
773	4025	400	InvalidAudienceJson	Exception while parsing Audience json. Ensure respected json is convertable to the Audience, check the response for additional details.	"Error parsing Audience: <${error.message}>"
773	4026	400	InvalidAudienceListJson	Exception while parsing AudienceList json. Ensure respected json is convertable to the AudienceList, check the response for additional details.	"Error parsing Audience List: <${error.message}>"
773	5001	404	ServiceNotFound	Missing Service resource when requested in in-memory database. Check requested Service resource is available in the service's cqrs in memory (i.e. in View), use service logs.	"Service $serviceId not found"
773	5002	404	SectionNotFound	Missing Section resource when requested in in-memory database. Check requested Section resource is available in the service's cqrs in memory (i.e. in View), use service logs.	"Section $serviceId not found"
773	5003	404	TenantNotFound	Requested Tenant does not exist. Check respected tenant is already exists.	"Tenant $tenant not found"
773	5004	404	BranchNotFound	Requested Branch is not existing. Check respected branch is already exists, ensure branch you want to switch is already exists for your tenant. Use GET /branches for the tenant	"Branch $branch not found"
773	5005	404	BranchExistsAlready	Branch name is already exists. Ensure uniqueness of the branch name while saving.	"Branch $branch in tenant $tenant exists already"
773	5006	400	WrongUlidSequence	Cqrs event order is wrong. Ensure Cqrs events are consumed in correct order, check ulid values of respected event from service's logs.	"Event $ulid with prev ulid $prevUlid has not match with the last known ulid $currentLastUlid"
773	5007	500	UnexpectedTenantMapEvent	Unhandled event for the TenantMap. Ensure Cqrs event is a valid event, check the response for additional details.	"Unhandled Event $cqrsEvent"
773	5008	500	UnexpectedBranchMapEvent	Unhandled event for the BranchMap. Ensure Cqrs event is a valid event, check the response for additional details	"Unhandled Event $cqrsEvent"
773	5009	500	UnexpectedViewEvent	Unhandled event for the View. Ensure Cqrs event is a valid event, check the response for additional details	"Unhandled Event $cqrsEvent"
773	5010	404	HomescreenNotFound	Requested Homescreen is not existing. Check respected Homescreen is already exists. Use GET /homescreens for the tenant	"Homescreen $homescreenId not found"
773	5011	404	BannerNotFound	Missing Banner resource when requested in in-memory database. Check requested Banner resource is available in the service's cqrs in memory (i.e. in View), use service logs	"Banner $bannerId not found"
773	5012	412	VersionPreconditionFailed	Cannot execute request against expected version. Please wait a little bit, and retry again	"Waiting for version $expectedVersion timed out"
773	5013	400	GetHomescreenWithAudienceIdAndServiceId	audienceId is mutually exclusive to serviceId and type. Please use only one of them, and retry again	"audienceId is mutually exclusive to serviceId and type"
773	status.code()	status	GenericHttpError		message ?: status.reasonPhrase()

Additional Details and Troubleshooting

Error Codes between 11-15

These error codes are related with REST communication between internal smartscreen services. Try to adjust RestServices.WebClientOptions parameters with respect to your current system load, and resources.

Error Codes between 1000-1099

These error codes are reserved for OIDC library which is basically related with authentication of tenants. If you see these errors, try to understand it from OIDC-Client library documentation. If not, contact with smartscreen team. There is a possibility of involvement of IDP in the problem-solving session.

Error Codes between 4001-4021

These error codes related with JSON parsing. Try to understand what is exactly failing from the response details. If not, contact with smartscreen team.

Error Codes between 5001-5009

These error codes related with in-memory database (i.e. highly related with CQRS pattern). Try to understand what is exactly failing from the response details and service logs. If not, contact with smartscreen team.