Search Error Codes (SubSystem 772)

SubSystem	ErrorCode	Http Code	Name	Details and Troubleshooting	Console Message
772	10	400	UpstreamInvalidResponse		message: String? = null
772	11	400	UpstreamInvalidErrorMessage	Exception while parsing the Error which is coming from the upstream service. Check the response for additional details.	message: String? = null
772	12	500	UpstreamRequestError	Exception while sending request to the upstream service. Check the response for additional details.	throwable.message
772	13	500	UpstreamConnectionPoolTooBusyError	Exception as upstream service's connection pool is busy while sending request to it. Try again, or increase the maxPoolSize for REST WebClient.	throwable.message
772	14	500	UpstreamRequestTimeoutError	Exception as upstream service's response is late. Try again, or increase the timeout for REST WebClient.	throwable.message
772	15	500	UpstreamConnectTimeoutError	Exception while trying to connect upstream service to send a request. Try again, or increase the connectTimeout for REST WebClient.	throwable.message
772	400	400	BadRequest	Invalid data found in the request. Check the response for additional details.	message: String? = null
772	401	401	Unauthorized	Check OIDC configuration. See service log for additional details.	message: String? = "Unauthorized"
772	403	403	Forbidden	Check OIDC configuration. See service log for additional details.	message: String? = "Forbidden"
772	404	404	NotFound	Resource not found. Check that the called URL is correct.	message: String? = "Not Found"
772	405	405	MethodNotAllowed	HTTP Method is not allowed. Check the OpenAPI specification to see which endpoints support which HTTP modes.	message: String? = "Method Not Allowed"
772	406	400	UnprocessableEntity		message: String? = null
772	500	500	InternalError		message: String? = null
772	501	501	NotImplementedError	The called endpoint is not yet implemented. Check that the installed service version is correct.	message: String? = "Not Implemented"
772	1100	500	QueryException	Exception happened during the Sql query execution. Check the response for additional details.	error.message
772	3000	400	SaveOpenWriter	Failure while open a lucene index writer on save. Check the response for additional details	message: String? = "Error opening writer while saving"
772	3001	400	SaveAddDocument	Failure while saving a Service to lucene index. Check the response for additional details.	message: String? = "Error saving a document"
772	3002	400	SaveCommit	Failure of committing during saving of a Service. Check the response for additional details.	message: String? = "Error committing a document while saving"
772	3003	400	SaveCloseWriter		message: String? = "Error closing the writer while saving"
772	3004	400	UpdateOpenWriter		message: String? = "Error opening writer while updating"
772	3005	400	UpdateDocument	Failure while updating a Service in lucene. Check the response for additional details.	message: String? = "Error updating the document"
772	3006	400	UpdateCommit	Failure of committing during updating a Service. Check the response for additional details.	message: String? = "Error committing the document while updating"
772	3007	400	UpdateCloseWriter		message: String? = "Error closing the writer while updating"
772	3008	400	DeleteOpenWriter		message: String? = "Error opening writer while deleting"
772	3009	400	DeleteDocument	Failure while deleting a Service from lucene index. Check the response for additional details.	message: String? = "Error deleting the document"
772	3010	400	DeleteCommit	Failure of committing during deletion of a Service. Check the response for additional details.	message: String? = "Error committing the document while deletin"
772	3011	400	DeleteCloseWriter		message: String? = "Error closing the writer while deleting"
772	3012	400	AutoCompleteSuggest	Exception happened during executing query for autocomplete suggestion. Check the response for additional details.	message: String? = "Exception occurred while suggesting a document"
772	3013	400	AutoCompleteOpenSuggester		message: String? = "Exception occurred while opening the suggester"
772	3014	400	Search	Exception happened during executing query for search. Check the response for additional details.	message: String? = "Exception occurred while searching a document"
772	3015	400	SearchOpenSearcher		message: String? = "Exception occurred while opening the searcher"
772	3016	404	DocumentNotFound	Lucene document couldn't be found for requested service. Check Service id is correct.	"$message with id: $id"
772	3017	400	QueryRewriteError	Exception during re-writing of Search query. Check the response for additional details.	message: String? = "Exception occurred while rewriting the query"
772	3018	400	SearchUnhandledException		throwable.message
772	3019	400	InvalidServiceDocument	Exception happened while converting Lucene document to the Service. Ensure Document has convertible to the Service, check the response for additional details.	"Error parsing Service: <${error.message}>"
772	3020	500	ExplainException	Exception during lucene explain operation. Check the response for additional details.	"Explanation failed: <${error.message}>"
772	3021	500	BatchCommitError	Failure while committing a batch of updates. Check the response for additional details.	message: String? = "Error committing a batch of updates"
772	status.code()	status	GenericHttpError		message ?: status.reasonPhrase()
772	4001	400	MissingRequiredField	Missing required field in Json object. Ensure all the required fields available in the Json object, check the response for missing field.	"Missing required $location"
772	4002	400	MalformedField	Malformed field in Json object. Check the response for additional details.	"Malformed $locationAndReason"
772	4003	400	InvalidProviderSearchJson	Exception while parsing ProviderSearchResult. Check the response for additional details.	"Error parsing ProviderSearchResult: <${error.message}>"
772	4004	400	InvalidProviderSearchEntryJson	Exception while parsing ProviderSearchEntry. Check the response for additional details.	"Error parsing ProviderSearchEntry: <${error.message}>"
772	4005	400	InvalidProviderSearchHttpMode	Failure in Provider Search operation. Provider Search only supports HTTP POST and GET modes.	"HTTP mode ${error.name()} is not supported"
772	5001	404	TenantNotFound	Requested Tenant does not exist. Check whether respected tenant exists.	"Tenant $tenant not found"
772	5002	404	BranchNotFound	Requested Branch is not existing. Check respected branch is already exists, ensure branch you want to switch is already exists for your tenant. Use GET /branches from smartscreen-dashboard.	"Branch $branch not found"
772	5003	404	BranchExistsAlready	Branch name already exists. Ensure uniqueness of the branch name while saving.	"Branch $branch in tenant $tenant exists already"
772	5004	400	WrongUlidSequence	Cqrs event order is wrong. Ensure Cqrs events are consumed in correct order, check ulid values of respected event from service's logs.	"Event $ulid with prev ulid $prevUlid has not match with the last known ulid $currentLastUlid"
772	5005	500	UnexpectedTenantMapEvent	Unhandled event for the TenantMap. Ensure Cqrs event is a valid event, check the response for additional details.	"Unhandled Event $cqrsEvent"
772	5006	500	UnexpectedBranchMapEvent	Unhandled event for the BranchMap. Ensure Cqrs event is a valid event, check the response for additional details.	"Unhandled Event $cqrsEvent"
772	5007	500	UnexpectedViewEvent	Unhandled event for the View. Ensure Cqrs event is a valid event, check the response for additional details.	"Unhandled Event $cqrsEvent"
772	5008	412	VersionPreconditionFailed	Cannot execute request against expected version. Please wait a little bit, and retry again	"Waiting for version $expectedVersion timed out"

Additional Details and Troubleshooting

Error Codes between 11-15

These error codes are related with REST communication between internal smartscreen services. Try to adjust RestServices.WebClientOptions parameters with respect to your current system load, and resources.

Error Codes between 1000-1099

These error codes are reserved for OIDC library which is basically related with authentication of tenants. If you see these errors, try to understand it from OIDC-Client library documentation. If not, contact with smartscreen team. There is a possibility of involvement of IDP in the problem-solving session.

Error Codes between 3001-3021

These error codes related with Lucene, check the response to understand the problem. If not, contact with smartscreen team.

Error Codes between 4001-4005

These error codes related with JSON parsing. Try to understand what is exactly failing from the response details. If not, contact with smartscreen team.

Error Codes between 5001-5007

These error codes related with in-memory database (i.e. highly related with CQRS pattern). Try to understand what is exactly failing from the response details and service logs. If not, contact with smartscreen team.